The autonomous vehicle joint venture, launched by Motional, Hyundai and Aptiv, has launched an autonomous delivery service for Uber Eats customers in Santa Monica, California.
The autonomous Hyundai Ioniq 5, created by Motional, is seamlessly incorporated into the Uber Eats platform. When an order is placed, the Ioniq 5 will drive to the restaurant. Participating merchants will receive a notification upon arrival of the vehicle, meet it at a designated pick-up location, and place an order in a bogie found in the back seat.
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When the car arrives at its destination, the customer will receive an alert and will be able to unlock Hyundai’s doors and retrieve their orders via the Uber Eats app.
Motional says his team spent months studying every touchpoint between restaurants and end customers and conducted extensive experiments across the Los Angeles area.
“Automatic delivery indicates the next step in Motional’s commercial roadmap,” Motional Chief Operating Officer Abe Ghabra said in a statement. “This service will provide Motional with the education and experience it needs as a trusted AV provider for on-demand delivery networks. We are proud to partner with Uber on this important milestone and to introduce Uber Eats customers to the technology with autonomous technology. ”
The self-driving company announced a partnership with Uber in December 2021. The two brands will use customer feedback to expand the autonomous delivery model to more areas across Los Angeles before launching in other cities as well.
“At Uber, we are always looking for ways to use new technology to help consumers get anywhere and get something,” said Noah Zeich, Uber’s global GM for autonomous mobility and delivery business. “We are thrilled to start piloting with Motional in California and looking forward to seeing how their promising autonomous technology will begin to transform people and products around the world for the better.”